EMEA Moderation Quality Strategy Lead

4 days ago


London, Greater London, United Kingdom TikTok Full time

We are looking for a talented individual to join our Governance and Experience (GNE) team as a Moderation QA Strategy Program Manager. As part of this role, you will be responsible for developing and implementing strategies to ensure high-quality moderation across our platform.

About the Role

This role combines strategic planning, quality assurance, and project management to optimize moderation processes, enhance policy implementation, and improve overall service delivery. You will work closely with cross-functional teams to analyze data, identify trends, and implement action plans that elevate moderation quality and user experience.

Key Requirements
  • Bachelor's degree in Business Administration, Operations, Project Management, or a related field
  • Minimum 5+ years of hands-on experience in e-commerce, online safety, quality analysis, or a related field
  • Strong analytical skills with the ability to interpret complex data sets and trends

The estimated salary for this position is around $110,000 - $130,000 per year, depending on experience and qualifications.



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