TikTok Moderation QA Strategy Program Manager

About TikTokTikTok is a leading platform for short-form mobile video, with global headquarters in Los Angeles and Singapore. Our offices are located in various cities around the world, including New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.About the TeamThe Governance and Experience (GNE) team is a global team responsible for...

About the TeamAt TikTok, our Governance and Experience (GNE) team is dedicated to maintaining a safe and trustworthy platform for users, sellers, and creators. The Service and Moderation Team (SMT) plays a crucial role in delivering world-class service and experiences globally. As the Moderation QA Strategy Program Manager, you will develop and implement...

About the TeamTikTok's Governance and Experience (GNE) team is responsible for ensuring a safe and trustworthy marketplace for users, sellers, and creators. As the Moderation QA Strategy Program Manager, you will develop and implement strategies to enhance moderation quality and policy effectiveness. This role combines strategic planning, quality assurance,...

About the TeamGlobal Moderation ExcellenceTikTok's Governance and Experience (GNE) team is a global entity responsible for maintaining a safe and trustworthy marketplace for users, sellers, and creators. Our goal is to ensure user satisfaction by implementing policies, rules, and systems that guarantee high-quality standards.Service and Moderation TeamThe...

As a Moderation QA Strategy Program Manager at TikTok, you will play a critical role in ensuring the quality of our moderation processes. You will develop and implement strategies to enhance moderation quality and policy effectiveness, utilizing quality management tools to identify and address inefficiencies in moderation policies.ResponsibilitiesYou will...

About the RoleWe are seeking a highly skilled E-Commerce Moderation Strategist to join our team at TikTok. As a key member of our Service and Moderation Team (SMT), you will be responsible for developing and implementing strategies to ensure high-quality moderation across our platform.Key Responsibilities:Develop and execute strategies to enhance moderation...

Job Summary:TikTok is seeking a Quality Assurance Program Manager (German) to lead our moderation efforts in Germany. As a key member of our SMT, you will develop and implement strategies to ensure high-quality moderation across our platform.Responsibilities:Develop and execute moderation strategies to enhance policy effectiveness.Lead cross-functional teams...

About the RoleTikTok is seeking a skilled Training Program Manager to join its EMEA Moderation team. This role will focus on policy training and staff knowledge management, developing and implementing training programs for staff and business partners.Key Responsibilities- Design and deliver training sessions based on cross-functions' moderation knowledge...

About UsTikTok Shop's Governance and Experience (GNE) team strives to deliver exceptional customer experiences while promoting a sustainable and risk-free sales environment.The Service and Moderation Team (SMT) is part of GNE and aims to provide trustworthy and excellent service experiences for every TikTok Shop user.We are looking for an experienced...

We are looking for a talented individual to join our Governance and Experience (GNE) team as a Moderation QA Strategy Program Manager. As part of this role, you will be responsible for developing and implementing strategies to ensure high-quality moderation across our platform.About the RoleThis role combines strategic planning, quality assurance, and...

About the TeamE-commerce's Governance and Experience (GNE) is a global team responsible for maintaining a secure and trustworthy environment for users, sellers, and creators on TikTok. Our goal is to ensure user satisfaction by implementing policies, rules, and systems that guarantee high-quality standards.The Service and Moderation Team (SMT), part of the...

About the TeamE-commerce's Governance and Experience (GNE) is a global team striving to achieve full satisfaction from customers, promoting a sustainable and risk-free sales environment, and providing the perfect purchase experience.Service and Moderation Team (SMT) is part of the GNE organization. Our mission is to deliver trustworthy and excellent service...

About the TeamTikTok's Governance and Experience (GNE) is a global team responsible for maintaining a safe and trustworthy marketplace for users, sellers, and creators.Our goal is to ensure user satisfaction by implementing policies, rules, and systems that guarantee high-quality standards.The Service and Moderation Team (SMT), part of the GNE organization,...

About the TeamJob SummaryTikTok's Governance and Experience (GNE) team is responsible for maintaining a safe and trustworthy marketplace for users, sellers, and creators. Our goal is to ensure user satisfaction by implementing policies, rules, and systems that guarantee high-quality standards.Key ResponsibilitiesDevelop and execute strategies to enhance...

TikTok's GNE team is seeking a Program Manager for Content Policy and Quality to lead efforts in ensuring high-quality moderation delivery. This role requires the ability to develop and execute strategies that enhance moderation quality and policy effectiveness.The successful candidate will have a bachelor's degree in Business Administration, Operations, or...

About the TeamJob SummaryThe Service and Moderation Team (SMT) within TikTok's Governance and Experience (GNE) organization is seeking a highly skilled and experienced Team Lead to oversee the strategic direction and execution of quality assurance and content moderation programs.Key ResponsibilitiesProvide strategic leadership, management, and direction to a...

About TikTok:TikTok is a leading destination for short-form mobile video, providing users with an engaging platform to share their creativity. Our mission is to inspire creativity and bring joy to our users.E-commerce's Governance and Experience (GNE) team is a global entity responsible for maintaining a safe and trustworthy marketplace. As a key player in...

About the Opportunity:Join our team as a Moderation Process Improvement Specialist and play a critical role in ensuring high-quality moderation across our platform. As a key member of our SMT, you will develop and implement strategies to enhance moderation quality and policy effectiveness.Responsibilities:Develop and execute strategies to improve moderation...

TikTok Shop UK Operations Team LeadWe are seeking an experienced Program Manager to lead our Operations team in TikTok Shop UK. The successful candidate will have a strong background in program management, e-commerce, and customer support.The role involves overseeing the performance of a team of external customer support agents, project managing their...

About the RoleTikTok is seeking a highly skilled E-commerce Moderation Quality Strategist to join our team. As a key member of our Service and Moderation Team (SMT), you will be responsible for developing and implementing strategies to ensure high-quality moderation across our platform.