Program Manager for Content Policy and Quality

3 days ago


London, Greater London, United Kingdom TikTok Full time

TikTok's GNE team is seeking a Program Manager for Content Policy and Quality to lead efforts in ensuring high-quality moderation delivery. This role requires the ability to develop and execute strategies that enhance moderation quality and policy effectiveness.

The successful candidate will have a bachelor's degree in Business Administration, Operations, or Project Management. A minimum of 5+ years of hands-on experience in e-commerce, online safety, quality analysis, or a related field is necessary. Advanced degrees or certifications in project management or quality assurance are highly valued.

Key responsibilities include developing and executing strategies to improve moderation quality, utilizing quality management tools to identify inefficiencies in moderation policies, and leading efforts to ensure high-quality moderation delivery. Strong analytical skills, fluency in Italian language, and a deep understanding of moderation guidelines and strategies are required.

A competitive salary package, including a base salary of $140,000 - $200,000 per year, depending on experience and qualifications, is offered. Benefits include comprehensive health insurance, retirement plan matching, and generous paid time off.



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