Moderation Process Improvement Specialist

2 days ago


London, Greater London, United Kingdom TikTok Full time
About the Opportunity:

Join our team as a Moderation Process Improvement Specialist and play a critical role in ensuring high-quality moderation across our platform. As a key member of our SMT, you will develop and implement strategies to enhance moderation quality and policy effectiveness.

Responsibilities:
  • Develop and execute strategies to improve moderation efficiency and quality.
  • Collaborate with QA market leaders and teams to refine moderation processes and policies.
  • Lead efforts to ensure high-quality moderation delivery by working with BPO partners and conducting risk inspections.
Requirements:
  • Bachelor's degree in Business Administration, Operations, Project Management, or a related field.
  • Minimum 5+ years of hands-on experience in e-commerce, online safety, quality analysis, or a related field.
Salary Range:

$130,000 - $190,000 per year, depending on experience.



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