Moderation Process Improvement Specialist
2 days ago
Join our team as a Moderation Process Improvement Specialist and play a critical role in ensuring high-quality moderation across our platform. As a key member of our SMT, you will develop and implement strategies to enhance moderation quality and policy effectiveness.
Responsibilities:- Develop and execute strategies to improve moderation efficiency and quality.
- Collaborate with QA market leaders and teams to refine moderation processes and policies.
- Lead efforts to ensure high-quality moderation delivery by working with BPO partners and conducting risk inspections.
- Bachelor's degree in Business Administration, Operations, Project Management, or a related field.
- Minimum 5+ years of hands-on experience in e-commerce, online safety, quality analysis, or a related field.
$130,000 - $190,000 per year, depending on experience.
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