Customer Service Director

1 week ago


Bicester, United Kingdom Talent Rockit Ltd Full time
About the Role

We are seeking a seasoned leader to oversee our Customer Service and Production Management Teams. As a key member of our organization, you will be responsible for ensuring seamless interactions between our customers and production teams.

Key Responsibilities
  • Manage technical customer service and production management teams in a fast-paced print environment
  • Lead client-facing initiatives and develop strong relationships with key clients
  • Collaborate with Manufacturing and Commercial leadership teams to drive business growth
  • Resolve client issues and manage expectations in a time-critical production environment
Requirements
  • Proven experience in managing technical customer service and production management teams
  • Strong technical understanding of print manufacturing
  • Excellent problem-solving and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer

We offer a competitive salary, opportunities for professional growth, and a dynamic work environment. If you are a motivated and experienced leader looking to take on a new challenge, we encourage you to apply.



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