Assistant Director of Quality and Patient Safety

7 days ago

Bicester, Oxfordshire, United Kingdom South Central Ambulance Service NHS Full time
Job Overview

As a senior leader at South Central Ambulance Service NHS, you will be responsible for leading the development and implementation of quality and patient safety strategies across the organization. This includes advising the Executive and Board on issues related to patient safety, safety culture, incident management, learning from experience, and PSIRF.

Main Responsibilities:

  • Develop and maintain strong working relationships with other healthcare providers, regulators, and stakeholders relevant to the work of the service within the Quality, Patient Safety, Integrated Governance, and Risk Management agenda.
  • Support the delivery of quality services around the core dimensions of safety, effectiveness, and patient experience.
  • Provide professional leadership to all staff, fostering a culture that values continuing professional development and strives for excellence in the delivery of patient care and quality improvement in accordance with clinical governance principles.
  • Act as a direct conduit of information between the Directors, Executives, and other members of the Trust, with particular reference to the dissemination of information in relation to patient safety.
  • Develop and maintain communication processes with key stakeholders such as the NHSE, ICBs, CQC, NHS Trusts, Healthwatch, H&SCOCs, and other providers as well as partners outside of the NHS.
  • Provide and deliver appropriate quality performance measures to ensure the Trust can make informed decisions.
  • Work collaboratively with other professional leads in developing a culture that embeds clinical quality and patient safety, monitoring its effectiveness to ensure continuous improvement and compliance.
  • Lead the development and implementation of policies related to all domains of quality and patient safety.
  • Support the provision of evidence, data, clinical, and quality information and outcome measures for compliance with the CQC regulations, key NHS policies, NPSA alerts, and NICE Guidance.
  • Lead and support the implementation of PSIRF in SCAS as part of the organization's Patient Safety and Quality Strategy and national policy directives.
  • Take a strong personal role in influencing key stakeholders in delivering the trust's quality agenda and quality schedules.
  • Advise the Executive Management Team on strategic development in relation to the trust on all quality and safety issues to produce informed and desired outcomes of patient care service provision.
  • Support the delivery of CQUINs, Quality contracts, and patient safety improvements across all services.
  • Develop and maintain strong working relationships with all directorates of the Trust, in particular Operations, Finance, and Education, ensuring that open and robust lines of communication between departments to ensure high standards of performance.
  • Work collaboratively with Finance leads to manage budgets and any financial implications that pose a risk to any underperformance against quality targets.
  • Contribute to the achievement of the Trust's efficiency and cost improvement plans.
  • Ensure that the Trust's policies in relation to Equality and Diversity are central to the working ethos of all staff.
  • Ensure that staff are able to work in a safe and conducive working environment and that responsibilities regarding Health and Safety and staff welfare legislation and best practice are fulfilled.
  • Support the database of all CQC standards and regulations is maintained in accordance with regulatory and NHS requirements.
  • Act as Chairperson when appropriate of various Committees, and to oversee the effective management of related matters for the Trust.

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