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Regional Manager

2 months ago

London, Greater London, United Kingdom Love Success plc Full time
Front of House Regional Manager

Our client, a leading real estate firm, is seeking a highly skilled Front of House Regional Manager to join their team. This is an exciting opportunity to work closely with the Front of House management team to inspire and motivate high-performing teams, while promoting the growth of the Front of House service line.

Key Responsibilities:
  • Coordinate site cover arrangements for FoH employees, utilizing the internal flex team and third-party suppliers to ensure consistency in service standards.
  • Review and develop FoH policies and procedures to ensure excellence in customer service.
  • Work closely with the Front of House management team to drive business growth and improve customer satisfaction.
Requirements:

The ideal candidate will have previous supervisory experience in hospitality and possess 5-star client service skills. This is an office-based role, with regular visits to locations to ensure high levels of client service.

At Love Success plc, we champion diversity, equity, and inclusion, and we are committed to embedding these values into every aspect of our operations. Our recruitment practices and comprehensive training and development programs reflect this commitment.