Counter Fraud Specialist

2 days ago


Haywards Heath, West Sussex, United Kingdom First Central Insurance Management Ltd Full time
Job Title: Fraud Investigator

About the Role

We are seeking a skilled Fraud Investigator to join our Counter Fraud Services team in Manchester or West Sussex. As a Fraud Investigator, you will be responsible for investigating a caseload of suspected fraudulent claims, ranging from Low Velocity Impacts to Staged and Contrived collisions.

Key Responsibilities

• Conduct thorough investigations and gather evidence on suspected fraudulent claims for personal injury, vehicle damage, and credit hire
• Conduct telephone interviews with customers as well as engaging external suppliers including accident investigators, motor engineers, and panel solicitors
• Assessing evidence including intelligence, Police reports, medical records, and engineering evidence to identify inconsistencies and determine the outcome
• Identifying cases of potential Fundamental Dishonesty, private prosecutions, or professional enabler involvement
• Provide advice and support to business areas with regard to potential fraud risks

Requirements

• Strong experience of handling fraudulent customer, third-party damage, and personal injury claims
• Proven track record in investigating both opportunistic and organized motor fraud
• Managing a caseload with adherence to SLAs
• Proven track record of stakeholder management
• Strong understanding of motor insurance fraud and the purpose of a Counter Fraud Team

What We Offer

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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