Billing Cycle Manager
3 weeks ago
We are seeking an experienced Telecommunication Billing Manager to join our team at Holt Executive Ltd. As a key member of our Airtime Billing team, you will be responsible for managing and overseeing the UK monthly billing cycle, including detailed management reporting. You will lead the UK Airtime Billing team, handle daily airtime activities, and coordinate with internal and group teams.
About the Role
The successful candidate will have a strong understanding of products and services as they relate to billing, with the ability to produce and analyse airtime reports to support senior management. They will also possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. If you have a proven track record of managing multiple priorities, meeting deadlines, and delivering high-quality results, we encourage you to apply for this exciting opportunity.
Responsibilities
- Manage and oversee information across NIBS and various systems related to order provisioning, customer accounts, billing profiles, and rates.
- Ensure the accuracy of the airtime billing database (NIBS) and resolve any discrepancies or errors.
- Process internal and external requests for service activations, deactivations, and package changes, including advising on any Early Termination Fees.
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