Credit Controller

4 weeks ago


London, Greater London, United Kingdom Nationwide Platforms Full time

We are seeking a skilled Credit Controller to join our team at Nationwide Platforms.

As a Credit Controller, you will be responsible for the collection of aged debt, ensuring compliance with our risk insurance policy, and implementing action plans to facilitate collection of overdue and over-exposed balances.

You will work closely with our team to achieve our business objectives, utilizing your excellent communication and negotiation skills to resolve disputes and collect cash.

The successful candidate will have previous experience within a Credit Control or similar environment, with a strong attention to detail and ability to prioritize workload and meet deadlines.

Nationwide Platforms is a leading provider of powered access solutions, with a strong commitment to health and safety and equal opportunities for all employees.

We offer a competitive salary, 25 days holiday plus bank holidays, and a range of benefits including Westfield Health Cash Plan and Auto enrolment pension scheme.

Key responsibilities include:

  • Cash Collection (Pro-active through to litigation) by telephone, email and dunning letters.
  • Dispute Management
  • Ensuring compliance with our risk insurance policy
  • Ongoing credit and risk assessment to reduce probability of bad debt
  • Controlling customer account balances against credit limits
  • Weekly, monthly and ad-hoc management reporting
  • Implementing action plans to facilitate collection of overdue and over-exposed balances
  • Referral of accounts to a debt recovery specialist should internal collection efforts fail


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