Fluent German Team Leader for Customer Support

7 days ago


St Neots, United Kingdom Athena Resourcing Solutions Full time

Athena Resourcing Solutions is seeking a talented Fluent German Team Leader to lead our customer service team. This is an exciting opportunity for someone who wants to work in a dynamic environment, collaborate with colleagues, and drive business growth in the German market.

About the Role:

The Customer Care Team Leader - German Speaker will be responsible for managing a team of customer care administrators, providing expert customer support, and resolving complex queries. The ideal candidate will have previous experience as a team leader or supervisor, be fluent in spoken and written German and English, and possess positive and engaging communication skills.

Key Responsibilities:
  • Manage a team of customer care administrators
  • Provide expert customer support and resolve complex queries
  • Develop and implement coaching and feedback skills to improve team performance
  • Work collaboratively with colleagues to achieve business objectives

We offer a competitive salary of £48,000 per annum, based on location and industry standards, as well as a range of benefits and opportunities for professional development.



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