Customer Service Team Lead

4 weeks ago


St Neots, United Kingdom Athena Resourcing Solutions Full time

Athena Resourcing Solutions is seeking a highly skilled Fluent German Team Leader to join our team. This is an excellent opportunity for someone who wants to lead a team of customer care administrators and drive business growth in the German market.

About the Role:

The Customer Service Team Lead - German Expert will be responsible for managing a team of customer care administrators, providing expert customer support, and resolving complex queries. The ideal candidate will have previous experience as a team leader or supervisor, be fluent in spoken and written German and English, and possess positive and engaging communication skills.

Key Responsibilities:
  • Lead a team of customer care administrators
  • Provide expert customer support and resolve complex queries
  • Motivate and develop a high-performing team
  • Collaborate with colleagues to achieve business objectives

We offer a competitive salary of £45,000 per annum, based on location and industry standards. In addition, we provide a range of benefits, including flexible working hours, hybrid working options, and access to bespoke IT systems.



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