Japanese Language Travel Advisor
5 days ago
Austin Fraser, a leading travel business based in Central Bristol, seeks a skilled Japanese-speaking Travel Experience Advisor. The ideal candidate will have a strong passion for delivering exceptional customer service and a high level of emotional intelligence.
This is a full-time permanent role with Sunday work involved, offering enhanced pay for weekend and holiday work. The successful candidate will be responsible for ensuring seamless travel experiences by monitoring air and rail services, weather events, and public health risks.
Key Responsibilities:- Travel Monitoring: Monitor travel conditions to prevent potential disruptions.
- Issue Resolution: Resolve itinerary-related queries and manage serious incidents.
- Customer Support: Oversee customer support channels to ensure effective issue resolution.
- Team Collaboration: Work with operations and travel consultants to address and resolve customer experience issues.
- Location: Central Bristol.
- Job Type: Full-time, Permanent.
- Salary: £52,500 per annum.
Ambitious and experienced candidates who possess excellent communication skills in both English and Japanese are encouraged to apply.
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