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Travel Money Expert

1 month ago

Bristol, Bristol, United Kingdom Travelex Full time

Customer Service Role - Travelex

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We are looking for a skilled Currency Specialist to join our team at Travelex. As a key member of our customer service team, you will be responsible for providing exceptional customer experience and advice on foreign exchange products and services.

About the Role

  • Nurture and form relationships with customers to understand their travel and currency requirements.
  • Establish yourself as a trusted advisor, providing support and guidance on Travelex products and services.
  • Engage with customers to process all foreign exchange transactions accurately and efficiently.

Requirements

  • Numerically proficient with a strong grasp of numbers and ability to handle large amounts of cash and currency conversions.
  • Excellent communication skills with the ability to build strong relationships with customers.
  • Desire to succeed with a drive to make a difference and deliver exceptional results.

Benefits

  • A competitive salary of £12.50 per hour, with opportunities to earn up to 7.5% monthly bonus on top of base salary.
  • A leading flexible benefits package including critical illness insurance, dental insurance, and private medical insurance.
  • A cycle to work scheme and employee wellness program that offers wellbeing and financial advice.
  • A wide range of employee discounts provided by Bravo Benefit.
  • Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
  • 25 days holiday (pro-rata), bank holidays, and the option to buy more days.

Working at Travelex

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.