Japanese Travel Consultant
3 days ago
We are working with Austin Fraser to fill a full-time permanent position as a Japanese Travel Consultant in their Central Bristol office.
Key ResponsibilitiesThis role involves both proactive engagement to improve client experiences and reactive support to resolve any issues they may encounter.
- Monitor travel conditions, including air and rail services, weather events, and public health risks.
- Assist with itinerary-related queries, missed transfers, and manage serious incidents.
- Liaise with operations and travel consultants to address and resolve customer experience issues.
Requirements:
- English and Japanese proficiency, preferably JLPT N2 or higher.
- Experience with and knowledge of traveling in Japan.
- Strong communication skills in both English and Japanese.
Package Includes:
- Competitive salary: £25,000 - £30,000 per annum.
- Enhanced pay for weekend and holiday work.
- Ongoing training and development opportunities.
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