Student and Programmes Hub Assistant

5 days ago

London, Greater London, United Kingdom Gray and Associates Full time
Student and Programmes Hub Assistant Opportunity

At Gray and Associates, we are seeking a highly organized and detail-oriented individual to join our team as a Student and Programmes Hub Assistant. This is a fantastic opportunity to work in a dynamic and supportive environment, contributing to the delivery of high-quality student services.

About the Role

We are looking for someone who is passionate about supporting students and programmes, with a strong focus on record management and data quality. As a Student and Programmes Hub Assistant, you will play a key role in ensuring accurate and timely record management across multiple systems, supporting processes across the academic cycle. You will work closely with the team to develop and improve services and processes, identifying areas for improvement and suggesting solutions based on user feedback.

Key Responsibilities

• Support the student lifecycle, utilizing systems and databases to ensure accurate and timely record management.
• Actively participate in the development and improvement of services and processes, identifying areas for improvement and suggesting solutions based on user feedback.
• Work flexibly as part of a team, supporting others in times of high-volume activity, providing cover and supporting the training and development of new staff members.
• Take responsibility for your own performance and development, agreeing clear performance objectives and maintaining up-to-date knowledge and reflecting on your own performance.
• Ensure all work is carried out in a professional and timely manner, with appropriate confidentiality and sensitivity.
• Maintain up-to-date knowledge of data protection requirements and support Freedom of Information and subject access requests.

Requirements

We are looking for someone with experience of working in an education environment, with a strong focus on record management and data quality. You will have excellent communication skills, with the ability to draft accurate correspondence that concisely conveys complex information. You will also have a good working knowledge of Microsoft packages and confidence in learning new packages and systems. Additionally, you will have a proactive approach, with the ability to work independently as well as delivering within a team.

At Gray and Associates, we are committed to equality and diversity, and we welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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