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Student and Programmes Hub Coordinator
2 months ago
We are seeking a highly organized and detail-oriented individual to join our team as a Student and Programmes Hub Assistant. As a key member of our team, you will play a vital role in supporting the student lifecycle, ensuring accurate and timely record management across multiple systems.
Key Responsibilities:- Support the student lifecycle by utilizing systems and databases to ensure accurate and timely record management.
- Participate in the development and improvement of services and processes by identifying and suggesting improvements based on user feedback.
- Work flexibly as part of a team, supporting others in times of high-volume activity, providing cover and supporting the training and development of new staff members.
- Take responsibility for your own performance and development, agreeing clear performance objectives, maintaining up-to-date knowledge and reflecting on own performance.
- Ensure all work is carried out in a professional and timely manner, with appropriate confidentiality and sensitivity.
- Maintain up-to-date knowledge of data protection requirements and support Freedom of Information and subject access requests.
- Experience of working in an education environment.
- Availability for the full duration of the initial contract.
- Experience of meeting stakeholders' needs and expectations.
- Good working knowledge of Microsoft packages and confidence in learning new packages and systems.
- Knowledge and understanding of core academic and administrative functions in higher education.
- Good communication skills and ability to draft accurate correspondence which concisely conveys complex information.
- Ability to work with a broad range of stakeholders in a professional and assured manner.
- Proactive with the ability to work independently as well as delivering within a team.
- Methodical, detail-oriented and flexible in their approach to work, maintaining a high level of accuracy.
- Comfortable with adapting to change, driving own professional development.
- Good IT skills across Microsoft Office suite and a willingness to learn new packages as required.
Gray and Associates is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
