Prison Visitor Services Lead
3 days ago
Pact is seeking an experienced Prison Visitor Services Lead to join our team at HMP Exeter. In this critical role, you will oversee the daily operations of our visitor centre services, ensuring that families have access to a safe and welcoming environment during their visits. Your primary focus will be on managing the prison's booking line service, coordinating family visit catering, and delivering play sessions for children.
You will also collaborate with internal teams to develop and implement family-focused interventions, such as homework clubs, special visits, and themed family days. Your expertise in customer service and event management will be essential in providing exceptional experiences for families and maintaining a high level of satisfaction.
About the Role:
• Estimated Salary: £48,000 - £58,000 per annum
• Location: HMP Exeter (with opportunities for remote work)
• Job Type: Full-time
Your Skills and Qualifications:
• Proven experience in customer service and event management
• Strong understanding of prison policies and procedures
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced environment
• Relevant qualifications or experience in a related field
What We Offer:
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and supportive work environment
• Flexible working arrangements
How to Apply:
Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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