Family Engagement Manager

3 weeks ago


Exeter, Devon, United Kingdom PACT Full time £28,875
Family Engagement Manager
Pact is a leading charity working across England and Wales to develop and deliver innovative services. We provide practical and emotional support to prisoners, children, and families. This role offers an exciting opportunity to enhance the support and services available to families.

About the Role:
This position involves overseeing Pact's visitor centre services at HMP Exeter, including managing the prison's booking line service, family visit catering, play sessions for children, and coordinating with subcontractors in the Visits Centre. Additionally, you will support families' access to secure video visits. To succeed in this role, you should have demonstrable ability to coordinate various services, experience working with families in challenging environments, excellent organisational skills, and knowledge of safeguarding practices.

Key Responsibilities:
  • Manage the visitor centre provision at HMP Exeter.
  • Oversee the prison's booking line service.
  • Coordinate family visit catering services.
  • Facilitate play sessions for children during family visits.
  • Implement family-focused interventions, including homework clubs and themed family days.
  • Support families' access to secure video visits.

Benefits and Requirements:
We offer a range of benefits, including a competitive salary of £28,875 per annum, 37.5 hours per week (rota with regular weekend work), generous holiday entitlement, season ticket loan, cycle to work scheme, and enhanced maternity package. You will undergo a thorough induction process and be supported by a friendly team. To apply, please submit your application form by clicking the 'apply now' button. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

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