Strategic Family Support Manager

1 day ago


Exeter, Devon, United Kingdom PACT Full time

We are seeking a highly skilled and experienced Strategic Family Support Manager to oversee Pact's visitor centre services at HMP Exeter.

About the Role

This role involves managing the prison's booking line service, family visit catering, play sessions for children during family visits, and implementing family-focused interventions.

The successful candidate will possess excellent organisational skills, experience of working with families in challenging environments, and knowledge of safeguarding practices.

Key responsibilities include coordinating a broad range of services, developing and delivering innovative family support initiatives, and building partnerships with various agencies.

Pact is a highly respected independent charity providing practical and emotional support to prisoners' children and families.

What We Offer
  • A competitive salary of £28,875 per annum
  • Generous holiday entitlement
  • Season Ticket loan
  • Cycle to work scheme
  • Charity worker discounts
  • Enhanced maternity package
  • Wellness, inclusion, and diversity groups
  • Blue light card
Requirements
  • Demonstrable ability to coordinate multiple services
  • Experience of working with families in challenging multi-agency environments
  • Excellent organisational skills and capacity to manage demanding workloads
  • Ability to contribute to planning and development of Pacts family work
  • Knowledge of safeguarding and child protection practices
  • Exceptional interpersonal communication skills


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