Family Services Coordinator

1 day ago


Exeter, Devon, United Kingdom PACT Full time £28,875
Job Overview
PACT, a organization dedicated to providing support to prisoners and their families, is seeking a highly skilled Client Manager to oversee our visitor centre services. This role offers an excellent opportunity for individuals who are passionate about family engagement and have the necessary skills and experience.

Salary and Benefits
The estimated salary for this position is £25,000 - £30,000 per annum, depending on experience. We also offer a range of benefits, including generous holiday entitlement, a contributory pension scheme, and access to training events to further develop your skills as a professional trainer and interventions worker.

Job Description
In this role, you will be responsible for managing the prison's booking line service, family visit catering, play sessions for children during family visits, and family-focused interventions such as homework clubs, special visits, and themed family days. You will also support families' access to secure video visits and coordinate with our subcontractors in the Visits Centre. Additionally, you will facilitate play sessions for children during family visits and support families' access to secure video visits.

Required Skills and Qualifications
To be successful in this role, you will need to have a strong understanding of safeguarding and child protection practices, as well as excellent communication and interpersonal skills. You will also need to be able to work effectively in a team environment and manage competing priorities.

Benefits
We offer a range of benefits, including a free advice, information, and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme, and generous holiday entitlement. You will also have the opportunity to attend training events to further develop yourself as a professional trainer and interventions worker. Furthermore, we provide practical and emotional support to prisoners' children and families, to prisoners, and those who have resettled back into the community.

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