Event Operations Manager

4 weeks ago


London, Greater London, United Kingdom Maslows Mortimer House Full time

Event Operations Manager

We are seeking a highly motivated and experienced Event Operations Manager to oversee and manage the successful execution of events and restaurant guest experience within Mortimer House. The ideal candidate will collaborate closely with the General Manager, Head of Events, Head Chef and other Event Operations Managers to ensure seamless operations and exceptional service delivery.

Key Responsibilities:

  • Prepare events spaces for upcoming operations and plan logistics for a challenging property.
  • Actively upsell food & beverages and demonstrate attention to detail and initiative.
  • Monitor departmental service and teamwork, making improvement recommendations.
  • Ensure all guest feedback is dealt with in a timely and appropriate manner to promote and grow the good reputation.
  • Ensure compliance with Health & Safety and Food Safety standards, as well as Licensing Laws.
  • Ensure the smooth and well-coordinated delivery of high-profile, bespoke events.
  • Maintain high confidentiality regarding guest privacy.
  • Take ownership of events spaces, manage facilities, and ensure venue maintenance.

Food and Beverage Coordination:

  • Collaborate closely with the F&B team for events.
  • Complete Event Operations Manager shifts in the restaurant as business needs.
  • Maintain cleanliness and proper functionality of food and beverage areas and related equipment.

Staff Management and Operations:

  • Manage equipment inventory and place orders for replacements/additions as needed.
  • Maintain a pool of talented staff through agencies.
  • Maximise employee productivity and satisfaction through effective communication and motivation.
  • Foster good working relationships with all departments and perform other duties as assigned.

Requirements:

  • Proven experience in event operations or a similar managerial role within the hospitality industry.
  • Strong understanding and adherence to Health & Safety, Food Safety, and Licensing Laws.
  • Exceptional organisational and leadership skills.
  • Ability to thrive in a fast-paced, high-pressure environment.
  • Excellent communication and interpersonal abilities.
  • Flexibility to work evenings, weekends, and holidays as needed.

In return we offer:

  • £450 Gross Refer-a-friend scheme (unlimited referrals)
  • 50% discount on F&B onsite
  • Reward and discounts platform
  • SmartTech and CycleToWork schemes
  • Access to delicious on shift meals


  • London, Greater London, United Kingdom Event Industry News Limited Full time

    Event Operations OfficerWe are seeking a highly motivated and organized individual to join our team as an Event Operations Officer. As a key member of our operations team, you will be responsible for delivering high-quality event staffing solutions to our clients and the wider events industry.Key responsibilities will include:Developing strong relationships...


  • London, Greater London, United Kingdom Event Industry News Limited Full time

    Event Operations OfficerWe are seeking a highly motivated and organized individual to join our team as an Event Operations Officer. As a key member of our operations team, you will be responsible for delivering high-quality event staffing solutions to our clients and the wider events industry.Key responsibilities will include:Developing strong relationships...


  • London, Greater London, United Kingdom Event Industry News Limited Full time

    Event Operations CoordinatorAt Event Industry News Limited, we're seeking a highly motivated and organized individual to join our team as an Event Operations Coordinator. This role will be responsible for managing event logistics, developing relationships with clients and stakeholders, and ensuring the smooth execution of events.Key Responsibilities:Develop...

  • Operations Manager

    1 month ago


    London, Greater London, United Kingdom International Arts Manager Full time

    Job OverviewWe are seeking a highly skilled and motivated individual to fill the role of Night Operations Manager at International Arts Manager. This dynamic position requires a flexible and efficient individual who is passionate about the arts and our organization's values.Key ResponsibilitiesCoordinate and manage the administrative tasks of our artistic...

  • Operations Manager

    1 month ago


    London, Greater London, United Kingdom International Arts Manager Full time

    Job OverviewWe are seeking a highly skilled and motivated individual to fill the role of Night Operations Manager at International Arts Manager. This dynamic position requires a flexible and efficient individual who is passionate about the arts and our organization's values.Key ResponsibilitiesCoordinate and manage the administrative tasks of our artistic...


  • London, Greater London, United Kingdom Chord Event Full time

    Job DescriptionThis is a challenging and rewarding role that requires a strong focus on business operations and facilities management. As a key member of the Chord Event team, you will be responsible for ensuring the smooth running of our business, working closely with the Project Manager, Site Operations Manager, and Operations Support.We are a fast-growing...


  • London, Greater London, United Kingdom International Arts Manager Full time

    Seeking a skilled Creative Operations Manager to oversee the administrative, logistical, and welfare aspects of artists, production, and season staff within a dynamic arts organization.Responsibilities:Coordinate the management of artists, production, and season staff to ensure a smooth operation.Line manage and support seasonal stage management...


  • London, Greater London, United Kingdom International Arts Manager Full time

    About the Role:We are seeking an experienced Arts Administration Director to join our team at International Arts Manager. As a key member of our team, you will be responsible for managing the administrative, logistical, and welfare matters of artists, production, and season staff.Main Responsibilities:Welfare Management: Oversee the welfare of performing...


  • London, Greater London, United Kingdom International Arts Manager Full time

    Job OverviewWe are seeking a highly skilled and motivated individual to join our team as a Night Operations Manager at International Arts Manager. As a key member of our administrative and logistical team, you will play a vital role in ensuring the smooth operation of our artistic and production teams.Key ResponsibilitiesManage the administrative tasks of...

  • Event Barista

    1 month ago


    London, Greater London, United Kingdom Freemans Event Partners Full time

    About the RoleWe are seeking a skilled and enthusiastic Barista to join our team at Freemans Event Partners. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our bars at various events across the UK.Key ResponsibilitiesProvide efficient and friendly customer...

  • Event Barista

    1 month ago


    London, Greater London, United Kingdom Freemans Event Partners Full time

    About the RoleWe are seeking a skilled and enthusiastic Barista to join our team at Freemans Event Partners. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our bars at various events across the UK.Key ResponsibilitiesProvide efficient and friendly customer...


  • London, Greater London, United Kingdom Chord Event Full time

    About the RoleWe are seeking a highly skilled and experienced Warehouse Operations Manager to join our team at Chord Event. As a key member of our operations team, you will be responsible for managing the full range of business administration, running of the warehouse and inventory software to ensure all business operations run smoothly in the lead up to,...

  • Operations Manager

    4 weeks ago


    London, Greater London, United Kingdom International Arts Manager Full time

    Job OverviewWe are seeking a highly skilled and motivated individual to fill the role of Operations Manager - Arts and Culture at International Arts Manager. This dynamic position requires a flexible and efficient individual who is passionate about the arts and our organization's values.Key ResponsibilitiesCoordinate and manage the administrative tasks of...


  • London, Greater London, United Kingdom International Arts Manager Full time

    Key Responsibilities:As a key member of the International Arts Manager team, the successful candidate will be responsible for managing the administrative, logistical, and welfare matters of artists, production, and season staff. This will involve coordinating the management of artists, production, and season staff, ensuring the smooth operation of the...


  • London, Greater London, United Kingdom Freemans Event Partners Full time

    Catering Manager Role SummaryJob Responsibilities:Oversee daily catering operations and ensure timely food preparation.Train and manage catering staff to ensure high performance and adequate coverage.Maintain high-quality food standards and ensure compliance with food safety regulations.Act as the main contact for clients, manage feedback, and address any...

  • Event Catering Staff

    3 weeks ago


    London, Greater London, United Kingdom Freemans Event Partners Full time

    Event Catering Opportunities with Freemans Event PartnersWe're looking for individuals to join our dynamic event catering team at Freemans Event Partners. Our bars team specializes in providing top-notch bar services for events, delivering a "Perfect Serve" experience with our partner brands.Key Responsibilities:Deliver exceptional service to clients and...


  • London, Greater London, United Kingdom Business Manager Full time

    Business Manager Job DescriptionCollinson is a global company dedicated to making travel easier and more enjoyable for millions of people worldwide. As a Business Manager, you will play a critical role in supporting the company's leadership teams and driving business growth.Key Responsibilities:Manage meeting cadence and coordination across the business...


  • London, Greater London, United Kingdom Business Manager Full time

    Business Manager Job DescriptionCollinson is a global company dedicated to making travel easier and more enjoyable for millions of people worldwide. As a Business Manager, you will play a critical role in supporting the company's leadership teams and driving cross-functional projects.Key Responsibilities:Project Coordination: Support the Chief Product...


  • London, Greater London, United Kingdom Business Manager Full time

    Business Manager Job DescriptionCollinson is a global company dedicated to making travel easier and more enjoyable for millions of people worldwide. As a Business Manager, you will play a critical role in supporting the company's leadership teams and driving cross-functional projects.Key Responsibilities:Project Coordination: Support the Chief Product...


  • London, Greater London, United Kingdom Change Hospitality Full time £34,000 - £37,000

    Event Operations ManagerChange Hospitality is seeking a highly organized and experienced Event Operations Manager to oversee the seamless execution of events.Key Responsibilities:Manage all operational aspects of event delivery, ensuring smooth execution and high standards of service.Work closely with internal teams, vendors, and venue staff to ensure setup,...