Customer Insights Strategist
7 days ago
**Key Responsibilities:**
* Conduct research to gather insights from surveys and complaints
* Deliver actionable recommendations to enhance customer experience
* Optimise customer journeys to improve advocacy, loyalty, and customer satisfaction
* Analyse Voice of Customer and speech analysis data
**What You'll Need:**
* Strong analytical background and experience in customer insights
* Excellent communication and presentation skills
* Ability to work independently and as part of a team
* Strong problem-solving skills and attention to detail
**What We Offer:**
* Competitive salary and benefits package
* Opportunity to work with a leading company in the private health and life insurance industry
* Collaborative and dynamic work environment
If you're a motivated and analytical individual looking for a new challenge, please apply today.
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Customer Insights Strategist
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Stockport, Stockport, United Kingdom Harnham Full time £70,000Harnham is seeking a Customer Insights Manager to join their team in Stockport. The role involves working 2 days a week on-site with the company, which provides private health and life insurance to members. The successful candidate will be responsible for gathering insights from surveys and complaints and delivering actionable recommendations. Key...
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Stockport, Stockport, United Kingdom Harnham Full time £70,000Harnham is seeking a Customer Insights Manager to join their team in Stockport. The role involves working 2 days a week on-site with the company, which provides private health and life insurance to members. The successful candidate will be responsible for gathering insights from surveys and complaints and delivering actionable recommendations. Key...
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