Card Factory Store Operations Manager

6 days ago


Burgess Hill, West Sussex, United Kingdom Card Factory Full time

Job Introduction

We are seeking a skilled and experienced Team Leader to join our dynamic team at Card Factory.

The ideal candidate will be passionate about delivering exceptional customer experiences and driving operational excellence in our stores.

About the Role

  • Support the Store Manager in achieving commercial growth and developing a customer-centric culture
  • Lead store teams to deliver high standards and exceptional service
  • Review store performance data to inform business decisions
  • Develop and implement strategies to drive sales growth and customer engagement

Requirements

  • Demonstrated leadership skills and experience in a retail environment
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Able to work flexibly and adapt to changing priorities

About Us

Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland.

We offer a competitive salary package including:

  • £28,000 - £35,000 per annum (dependent on location and experience)
  • 25% colleague discount in-store and online
  • Save As You Earn scheme
  • Financial Wellbeing Support Financial Education Tools Salary Advance
  • Seasonal incentive schemes
  • Retail Management Apprenticeship Programmes with local providers
  • Discounted gym memberships and mobile phone contracts
  • Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing

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