Customer Experience Ambassador
4 weeks ago
Unlock Your Potential as a Customer Experience Ambassador
At Lexus, we're seeking a highly skilled and enthusiastic individual to join our team as a Customer Experience Ambassador. As the face of our showroom, you'll be responsible for delivering exceptional customer service and creating a warm and welcoming environment for all visitors.
Key responsibilities include:
- Meeting and greeting customers, providing refreshments, and ensuring a seamless experience
- Managing the customer waiting area and showroom, including housekeeping and organization
- Accurately recording calls and visits, and relaying messages in a timely manner
- Some invoicing and filing may be required
We're looking for someone with excellent communication skills, both written and verbal, as well as IT literacy and incredible customer service skills. If you're a team player with a friendly and approachable manner, we want to hear from you.
What We Offer
As a Customer Experience Ambassador, you'll enjoy a range of benefits, including:
- 33 days' annual leave, including bank holidays (pro rata)
- The opportunity to buy additional holiday
- Retail discounts that save you money every day
- Gym discounts, cash healthcare plans, and a cycle-to-work scheme
- Car discounts for new and used purchases and servicing
- A flexible pension scheme and Sharesave scheme to grow your savings
- Family-friendly policies that help you spend more time with the people that matter
- A wellbeing programme to support you and your family
- Ongoing recognition from your peers and leadership team
- A community volunteering day
Why Join Us?
At Lexus, we're committed to delivering exceptional customer experiences and creating a positive impact on our community. As a Customer Experience Ambassador, you'll be part of a successful, global automotive group with opportunities to broaden your experience and progress your career.
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