Ambassador of Excellence

6 days ago


Guildford, Surrey, United Kingdom Lexus Full time

Lexus is seeking a highly skilled Ambassador of Excellence to join our team. In this role, you will be the first point of contact for all customers and visitors, providing exceptional customer service and creating a warm and welcoming environment.

As an Ambassador of Excellence, you will work with world-class brands, delivering experiences that exceed customer expectations. You will have excellent communication skills, both written and verbal, and be able to multitask and work under pressure.

The ideal candidate will have IT literacy, incredible customer service skills, and a friendly and approachable manner. They will also be able to meet and greet customers and visitors, provide suitable refreshments, and accurately record calls and visits.

We estimate that the salary for this position will be around £25,000 - £30,000 per annum, depending on experience. The benefits package includes 33 days' annual leave (pro rata), additional holiday opportunities, retail discounts, gym discounts, cash healthcare plans, cycle-to-work scheme, car discounts, flexible pension scheme, and Sharesave scheme.

As part of our global automotive group, you will broaden your experience across both sites and brands. With the right support from us, you will be able to progress as high as you can aim. We are committed to helping you grow and develop in your career.

In addition to the salary, you will receive ongoing recognition from your peers and leadership team. You will also be eligible for a community volunteering day and wellbeing programme to support you and your family.



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