Service Coordinator
2 months ago
At Trane Technologies, we're committed to creating innovative climate solutions for a sustainable world. As a Service Coordinator - Logistics and Remedial, you'll play a crucial role in providing exceptional customer service and support.
Key Responsibilities:- Proactively handle high-volume incoming calls to ensure timely resolution of customer inquiries.
- Schedule service technicians' work orders for quoted and warranty attendance, ensuring maximum productivity and customer satisfaction.
- Build and maintain strong relationships with customers, acting as a trusted point of contact for their service needs.
- Collaborate with the Service, Sales, and Operations teams to share key customer insights and drive business growth.
- Process invoices and Purchase Orders within approved limits, ensuring timely and accurate financial transactions.
- Generate regular reports on completed invoiced work orders, providing valuable insights for business improvement.
- Foster strong relationships with customers through exceptional customer service, ensuring their needs are met and exceeded.
- Support service technicians with delivery and collections of refrigerants, parts, site clearance, water sample returns, and van stock management.
- Communicate updates and drive continuous improvement with supervisors, technicians, and customers.
- Proven experience in a customer care or service support role.
- Strong knowledge of customer service principles and excellent interpersonal skills.
- Effective communication skills and analytical thinking abilities.
- Proficiency in using customer service software and MS Office Suite.
- Knowledge of manufacturing industry an advantage.
- Competitive salary and benefits, including pension, healthcare, life insurance, and wellbeing platforms.
- A fast-paced working environment with an excellent working culture and community.
- A structured induction plan with continued learning and development opportunities.
- A key role where you can make a direct contribution to our business.
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Service Coordinator
3 weeks ago
Southampton, Southampton, United Kingdom Trane Technologies Full timeJob Title: Service CoordinatorJob Summary: We are seeking a highly skilled Service Coordinator to join our team at Trane Technologies. The successful candidate will be responsible for providing exceptional customer service and support, scheduling service technicians' workload, and coordinating customers' needs and expectations.Key Responsibilities:* Provide...
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Service Coordinator
3 weeks ago
Southampton, Southampton, United Kingdom Trane Technologies Full timeJob Description:The Service Coordinator role at Trane Technologies is a critical position that requires exceptional customer service and support skills. As a Service Coordinator, you will be responsible for scheduling service technicians' workload and coordinating customers' needs and expectations. Your goal will be to maximize service technician...
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Service Coordinator
4 weeks ago
Southampton, Southampton, United Kingdom Trane Technologies Full timeService Coordinator Job DescriptionAt Trane Technologies, we're committed to creating innovative climate solutions for a sustainable world. As a Service Coordinator, you'll play a crucial role in delivering exceptional customer service and support.Key Responsibilities:Provide proactive customer support through high-volume incoming calls.Schedule technician...
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Service Coordinator
2 months ago
Southampton, Southampton, United Kingdom Vertiv Full timeService AdministratorAt Vertiv, we're on a mission to empower the people that will power the future. Our team is dedicated to delivering exceptional service and support to our customers, and we're looking for a skilled Service Administrator to join our team in Southampton, United Kingdom.Key Responsibilities:Ensure the efficient operation of the department...
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Service Coordinator
3 weeks ago
Southampton, Southampton, United Kingdom Trane Technologies Full timeJob Description:At Trane Technologies, we're committed to creating innovative climate solutions for a sustainable world. As a Service Coordinator, you'll play a crucial role in providing exceptional customer service and support. Your responsibilities will include scheduling service technicians' workload, coordinating customers' needs, and maximizing service...
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Service Coordinator
3 weeks ago
Southampton, Southampton, United Kingdom Trane Technologies Full timeJob Description:At Trane Technologies, we're committed to creating innovative climate solutions for a sustainable world. As a Service Coordinator, you'll play a crucial role in providing exceptional customer service and support, scheduling service technicians' workload, and coordinating customers' needs and expectations.Key Responsibilities:Provide proactive...
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Service Coordinator
2 weeks ago
Southampton, Southampton, United Kingdom Trane Technologies Full timeAbout the Role:The Service Coordinator is a vital position at Trane Technologies, responsible for delivering exceptional customer service and support. This role plays a crucial part in scheduling service technicians' workload and coordinating customers' needs and expectations. The goal is to maximize service technician productivity and enhance the overall...
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Clinical Equipment Coordinator
1 month ago
Southampton, Southampton, United Kingdom South Central Ambulance Service NHS Full timeJob Title: Clinical Equipment CoordinatorWe are seeking an experienced Clinical Equipment Coordinator to join our team at South Central Ambulance Service NHS. As a key member of our Operations Support Services team, you will play a vital role in ensuring the smooth and efficient running of our clinical equipment and logistics operations.Key...
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Clinical Equipment Coordinator
1 month ago
Southampton, Southampton, United Kingdom South Central Ambulance Service NHS Full timeJob Title: Clinical Equipment CoordinatorWe are seeking an experienced Clinical Equipment Coordinator to join our team at South Central Ambulance Service NHS. As a key member of our Operations Support Services team, you will play a vital role in ensuring the smooth and efficient running of our clinical equipment and logistics operations.Key...
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Support Services Coordinator
3 weeks ago
Southampton, Southampton, United Kingdom beBee Professionals Full time £22,000 - £28,000We are looking for a Support Services Coordinator to join our team at beBee Professionals.Job Summary:The Support Services Coordinator will provide support to individuals with disabilities in their daily activities and personal development.Key Responsibilities:Support individuals with disabilities in daily living activities.Implement care plans and monitor...
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Service Coordinator
4 weeks ago
Southampton, Southampton, United Kingdom Vertiv Full timeService AdministratorAt Vertiv, we're on a mission to empower the people that will power the future. Our team is dedicated to delivering exceptional service and support to our customers, and we're looking for a skilled Service Administrator to join our team in Southampton, United Kingdom.Key Responsibilities:Ensure the efficient operation of the department...
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Service Coordinator
4 weeks ago
Southampton, Southampton, United Kingdom Vertiv Full timeService AdministratorAt Vertiv, we're on a mission to empower the people that will power the future. Our team is dedicated to delivering exceptional service and support to our customers, and we're looking for a skilled Service Administrator to join our team in Southampton, United Kingdom.Key Responsibilities:Ensure the efficient operation of the department...
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Clinical Equipment Coordinator
4 weeks ago
Southampton, Southampton, United Kingdom South Central Ambulance Service NHS Full timeJob OverviewWe are seeking a highly organized and detail-oriented Clinical Equipment Coordinator to join our Operations Support Services team at South Central Ambulance Service NHS. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our clinical equipment and logistics.Main ResponsibilitiesWork independently to...
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Clinical Equipment Coordinator
2 weeks ago
Southampton, Southampton, United Kingdom South Central Ambulance Service NHS Full timeJob OverviewSouth Central Ambulance Service NHS is seeking a highly organized and detail-oriented individual to fill the role of Clinical Equipment Coordinator. The successful candidate will be responsible for ensuring the smooth operation of medical equipment and devices within the organization.This is an exciting opportunity for someone who is passionate...
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Automotive Service Coordinator
4 weeks ago
Southampton, Southampton, United Kingdom The Solution Automotive Recruitment Full timeJob Title: Automotive Service CoordinatorWe are seeking a highly organized and detail-oriented Automotive Service Coordinator to join our team at The Solution Automotive Recruitment. As a key member of our dealership administration team, you will be responsible for ensuring the accurate and timely completion of all department administration tasks.Key...
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Clinical Equipment Coordinator
3 weeks ago
Southampton, Southampton, United Kingdom South Central Ambulance Service NHS Full timeJob OverviewWe are seeking an experienced candidate to fill the role of Clinical Equipment Coordinator at South Central Ambulance Service NHS. The successful candidate will be responsible for supporting the Clinical Equipment Manager in the maintenance and repair of medical devices, ensuring compliance with Trust policies and procedures.The ideal candidate...
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Clinical Equipment Coordinator
3 weeks ago
Southampton, Southampton, United Kingdom South Central Ambulance Service NHS Full timeJob OverviewWe are seeking an experienced candidate to fill the role of Clinical Equipment Coordinator at South Central Ambulance Service NHS. This is an exciting opportunity to join our team and contribute to the smooth operation of our medical devices.Main ResponsibilitiesWork independently to ensure statutory and Trust deadlines are met, and all work...
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Accommodation Services Coordinator
1 week ago
Southampton, Southampton, United Kingdom Institute of the Motor Industry. limited Full timeKey Responsibilities Schedule and confirm servicing appointments, ensuring seamless coordination between customers and the workshop team.Provide expert advice on repairs or additional services, upselling where appropriate, and serving as the main point of contact for customers throughout their vehicle's service journey.Keep customers informed with regular...
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Medical Service Coordinator
1 month ago
Southampton, Southampton, United Kingdom NHS Full timeJob Title: Database and Service Coordinator for Diabetic Pump ServiceWe are seeking a highly motivated and proactive individual to join our team as a Database and Service Coordinator for the Diabetic Pump Service at University Hospital Southampton NHS Trust.The successful candidate will have a minimum of 1-2 years' experience working in a supervisory or...
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Medical Service Coordinator
1 month ago
Southampton, Southampton, United Kingdom NHS Full timeJob Title: Database and Service Coordinator for Diabetic Pump ServiceWe are seeking a highly motivated and proactive individual to join our team as a Database and Service Coordinator for the Diabetic Pump Service at University Hospital Southampton NHS Trust.The successful candidate will have a minimum of 1-2 years' experience working in a supervisory or...