E-Commerce Manager

1 week ago

Nottingham, Nottingham, United Kingdom In Technology Group Limited Full time

Job Title: E-commerce Manager

Location: Hybrid

Salary: Up to £50,000 DOE

The E-commerce Manager will be responsible for driving the company's online sales, increasing customer experience, and maintaining a high level of customer service.

The successful candidate will be involved in developing new online sales strategies and managing a variety of online platforms. They will also be responsible for managing a team of web developers and designers to ensure all online platforms are running smoothly and efficiently.

Key Responsibilities:

  • Developing and executing online sales strategies to increase customer satisfaction and sales
  • Managing a team of web developers and designers to ensure the smooth running of the online platforms
  • Analysing customer behaviour and trends to identify new opportunities and develop online sales
  • Creating and managing online marketing campaigns
  • Liaising with suppliers to ensure products are available online
  • Monitoring customer feedback and responding as necessary
  • Creating and maintaining detailed reports on online sales performance
  • Working with the IT department to ensure the website is secure and up to date

Technical Skills:

  • Excellent knowledge of e-commerce platforms and web technologies
  • Experience of managing a team
  • Good understanding of digital marketing
  • Excellent analytical and problem-solving skills
  • Experience of analysing customer behaviour
  • Excellent organisational and time management skills
  • Good understanding of SEO
  • Knowledge of HTML and CSS
  • Knowledge of Adobe Photoshop

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