E-commerce Manager

1 week ago


Nottingham, Nottingham, United Kingdom In Technology Group Full time
E-commerce Manager Job Description

We are seeking an experienced E-commerce Manager to join our team at In Technology Group Ltd. As an E-commerce Manager, you will be responsible for driving our online sales, increasing customer experience, and maintaining a high level of customer service.

Key Responsibilities:
  • Develop and execute online sales strategies to increase customer satisfaction and sales
  • Manage a team of web developers and designers to ensure the smooth running of our online platforms
  • Analyse customer behaviour and trends to identify new opportunities and develop online sales
  • Create and manage online marketing campaigns
  • Liaise with suppliers to ensure products are available online
  • Monitor customer feedback and respond as necessary
  • Create and maintain detailed reports on online sales performance
  • Work with the IT department to ensure our website is secure and up to date
Requirements:
  • Excellent knowledge of e-commerce platforms and web technologies
  • Experience of managing a team
  • Good understanding of digital marketing
  • Excellent analytical and problem-solving skills
  • Experience of analysing customer behaviour
  • Excellent organisational and time management skills
  • Good understanding of SEO
  • Knowledge of HTML and CSS
  • Knowledge of Adobe Photoshop

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