Retail Customer Service Representative

6 days ago


Accrington, Lancashire, United Kingdom Three Full time

About the Role

We are seeking a talented and customer-focused individual to join our team as a Retail Customer Advisor. As a key member of our store team, you will be responsible for delivering exceptional customer experiences and providing expert advice on our products and services.

Key Responsibilities

  • Provide outstanding customer service and support to our customers
  • Offer personalized solutions to meet the needs of our customers
  • Work collaboratively with the store team to achieve sales and customer service targets
  • Stay up-to-date with product knowledge and promotions to provide expert advice to customers
  • Contribute to a positive and inclusive store environment

What We Offer

  • A competitive hourly rate of £12
  • A brand new smartphone on an Unlimited data plan
  • An on-target bonus of 25%, paid out monthly based on store performance
  • Individual bonus accelerators for high performers
  • Great discounts with our Perks at Work scheme
  • Excellent training and career development opportunities

Requirements

  • Experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets

Why Join Us?

We are a diverse and inclusive company that values our employees and customers. We offer a supportive and collaborative work environment, with opportunities for career development and growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.



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