Retail Customer Service Representative
1 day ago
About Three
At Three, we're committed to delivering better connectivity every day for every customer. We're a diverse and inclusive team, and we're looking for people who share our values and are passionate about providing exceptional customer experiences.
Job Summary
We're seeking a Retail Customer Advisor to join our team. As a key member of our store team, you'll be responsible for delivering outstanding customer service, selling our amazing products and services, and achieving personal and store KPIs.
Key Responsibilities
- Provide exceptional customer service, understanding each customer's needs and preferences
- Sell our products and services, matching them to customers' needs and providing amazing experiences
- Work collaboratively with the team to achieve store KPIs and deliver excellent customer experiences
- Stay up-to-date with product knowledge and provide expert advice to customers
- Contribute to a positive and inclusive store environment, supporting colleagues and customers alike
What We Offer
- A competitive hourly rate of £12
- A brand new smartphone on an Unlimited data plan
- An on-target bonus of 25%, paid out monthly based on store performance
- Individual bonus accelerators for high performers
- Great discounts with our Perks at Work scheme
- Excellent training and career development opportunities
Requirements
- Experience in a customer-facing role
- Excellent communication and interpersonal skills
- A willingness to learn and adapt to new situations
Why Join Three?
We're a Disability Confident Committed Employer, and we're committed to equality in employment and growing a diverse workforce. We value everyone for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
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