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Costs Negotiator

2 months ago

Bolton, Bolton, United Kingdom Keoghs LLP Full time
Job Title: Costs Negotiator

We are seeking a skilled Costs Negotiator to join our dedicated Clinical Negligence Costs Team. As a key member of the team, you will be responsible for reviewing, assessing, and negotiating settlement of costs matters, as well as dealing with all procedural aspects and pleadings until settlement or assessment of costs.

Key Responsibilities:
  • Manage your own caseload using our in-house case management system, ensuring timely and accurate maintenance of the system, billing, and management information.
  • Review and advise on end-of-life costs claimed, including drafting Points of Dispute and responding to replies.
  • Achieve a daily chargeable hour target, managing workload to meet service level agreements and critical dates.
  • Delegate tasks to other team members where appropriate.
  • Review files, identifying strengths and weaknesses, and prepare a document to reflect this.
  • Prepare cost strategy reports and update them throughout the life of the case.
  • Provide written updates to clients detailing case activity, ensuring they receive up-to-date and accurate information about progress.
  • Negotiate costs advantageous to our clients.
  • Deal with correspondence and telephone calls.
  • Meet agreed performance targets.
Requirements:
  • Experience of negotiating costs, including preparing Points of Dispute and considering replies.
  • Good standard of education, including maths and English.
  • Strong communication skills, including previous experience of client liaison.
  • Good telephone negotiation skills.
  • Previous experience of handling own caseload and meeting service level agreements and key performance indicators.
  • Ability to use own initiative, plan and prioritize workloads, and make decisions.
  • Excellent listening skills and ability to remain calm under pressure.
  • Ability to act as part of a team and proficient IT skills.
Desirable:
  • Education - Degree and/or LPC and/or ALCD or equivalent.
  • Conducted own advocacy.
Our Culture:

We are a dynamic and innovative law firm, committed to making Keoghs sustainable and successful for our people and clients. Our four values are at the heart of everything we do:

  • We are connected
  • We are Dynamic
  • We are Innovative
  • We succeed together