Costs Negotiator

2 weeks ago


Bolton, Bolton, United Kingdom Keoghs LLP Full time
Job Title: Costs Negotiator

Keoghs LLP is seeking a skilled Costs Negotiator to join our dedicated Clinical Negligence Costs Team. As a key member of our team, you will be responsible for reviewing, assessing, and negotiating settlement of costs matters, as well as dealing with all procedural aspects and pleadings until settlement or assessment.

Key Responsibilities:
  • Manage a caseload using our in-house case management system, ensuring timely and accurate maintenance of records, billing, and management information.
  • Review and advise on end-of-life costs claimed, including drafting Points of Dispute and responding to replies.
  • Achieve a daily chargeable hour target, managing workload to meet service level agreements and critical dates.
  • Delegate tasks to other team members where appropriate.
  • Review files, identifying strengths and weaknesses, and preparing a document to reflect this.
  • Prepare cost strategy reports, updating throughout the case.
  • Provide written updates to clients, detailing case activity and ensuring they receive up-to-date information.
  • Negotiate costs advantageous to our clients.
  • Deal with correspondence and telephone calls.
  • Meet agreed performance targets.
Requirements:
  • Experience in negotiating costs, including preparing Points of Dispute and considering replies.
  • Good standard of education, including maths and English.
  • Strong communication skills, including client liaison.
  • Good telephone negotiation skills.
  • Previous experience of handling a caseload and meeting service level agreements.
  • Ability to use own initiative, plan, and prioritize workloads.
  • Excellent listening skills.
  • Ability to make decisions and remain calm under pressure.
  • Ability to act as part of a team.
  • Proficient IT skills.
Desirable:
  • Education - Degree and/or LPC and/or ALCD or equivalent.
  • Conducted own advocacy.
Our Culture:

At Keoghs LLP, our culture is focused on making us sustainable and successful for our people and clients. Our four values are at the heart of everything we do:

  • We are connected.
  • We are Dynamic.
  • We are Innovative.
  • We succeed together.

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