Costs Negotiator

2 weeks ago


Bolton, Bolton, United Kingdom Keoghs LLP Full time
Job Title: Costs Negotiator

We are seeking a skilled Costs Negotiator to join our team at Keoghs LLP. As a Costs Negotiator, you will play a crucial role in reviewing, assessing, and negotiating settlement of costs matters.

Key Responsibilities:
  • Manage a caseload of costs matters, using our in-house case management system to ensure timely and accurate maintenance of records.
  • Review and advise on end-of-life costs claimed, including drafting Points of Dispute and responding to replies.
  • Achieve daily chargeable hour targets, managing workload to meet service level agreements and critical dates.
  • Delegating tasks to other team members where appropriate.
  • Reviewing files, identifying strengths and weaknesses, and preparing a document to reflect this.
  • Preparing cost strategy reports and updating them throughout the life of the case.
  • Providing written updates to clients on case activity, ensuring they receive up-to-date and accurate information.
  • Undertaking periodic reviews of files in line with client requirements.
  • Negotiating costs advantageous to our clients.
  • Dealing with correspondence and telephone calls.
  • Meeting agreed performance targets.
Requirements:
  • Experience of negotiating costs, including preparing Points of Dispute and considering replies.
  • Good standard of education, including maths and English.
  • Strong communication skills, both written and verbal, including previous experience of client liaison.
  • Good telephone negotiation skills.
  • Previous experience of handling own caseload and meeting service level agreements and key performance indicators.
  • Ability to use own initiative, plan and prioritise workloads, and make decisions.
  • Excellent listening skills and ability to remain calm under pressure.
  • Ability to act as part of a team and proficient in IT skills.
Desirable:
  • Education - Degree and/or LPC and/or ALCD or equivalent.
  • Conducted own advocacy.
Our Culture:

Our culture is focused on making Keoghs sustainable and successful for our people and clients. Our four values are at the heart of everything we do:

  • We are connected
  • We are Dynamic
  • We are Innovative
  • We succeed together

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