Insurance Support Specialist

2 days ago


London, Greater London, United Kingdom Miller Insurance Services LLP Full time
Job Description

Miller Insurance Services LLP is seeking a skilled Insurance Support Specialist to join our Broker Support team. As a key member of our operations team, you will play a vital role in providing exceptional service to our clients and internal stakeholders.

Key Responsibilities:
  • Client Service: Develop a deep understanding of our clients' business and risk management needs, and provide tailored support to meet those needs.
  • Account Management: Collaborate with Account Executives and client-facing teams to ensure seamless communication and accurate information gathering for market documentation.
  • Documentation Preparation: Prepare accurate and timely production of client documentation, including market reform contracts, evidence of cover, policies, and other relevant documents.
  • Quality Control: Perform quality control checks on all documentation to ensure accuracy and compliance.
  • Technical Support: Provide resolution to technical questions from clients, markets, credit control, claims, and the business unit, ensuring the client's best interests are maintained.
Requirements:
  • Technical Skills: Sound knowledge of Microsoft Office.
  • Business Acumen: Strong understanding of insurance operations and client service principles.
  • Communication: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
Benefits:
  • Pension Contribution: 10% pension contribution from Miller.
  • Private Medical Insurance: Comprehensive private medical insurance.
  • Annual Leave: Minimum of 25 days annual leave, with flexibility to buy.
  • Life Assurance: Life assurance coverage.
  • Critical Illness Cover: Critical illness cover.
  • Enhanced Leave: Enhanced maternity, paternity, adoption, and shared parental leave.


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