High-End Furniture Consultant
5 days ago
First Call Contract Services is a world leader in the premium/luxury furniture business.
We are committed to delivering exceptional customer experiences and providing innovative solutions to our clients.
As a High-End Furniture Consultant, you will be part of a dynamic sales team that strives to exceed customer expectations.
Main Responsibilities include:
- Welcome customers and enhance their experience to the highest standards of customer service.
- Approach customers and advise them throughout their projects.
- Respect the company's sales process and ensure clients are guided to purchase the right product.
- Use 3D software and other digital tools throughout the sales process.
- Place orders with suppliers and follow up until delivery.
- Follow up after delivery and ensure client satisfaction.
- Maintain outstanding showroom condition and visual merchandising according to brand standards.
- Answer and follow up on all interactions with clients via phone, live chat, and other tools.
- Achieve individual and team objectives by being a considerate team player.
The ideal candidate will have:
- 2+ years' experience in a retail sales environment in the furniture industry.
- Exceptional organisational and time management skills, attention to detail.
- High-end attitude and presentation, confident, passionate, proactive, creative, team player, ability to learn quickly.
- Knowledge of 20/20 software is a plus.
- Fluency in French is a plus.
- Interest in the design furniture & art industry.
The salary for this role is estimated to be between £50,000 - £60,000 in the first year, based on performance and experience. The position offers competitive commission, quick medium-term growth opportunities worldwide, intensive training programs, and a laptop provided.
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