Customer Service Specialist

5 days ago


Penrith, Cumbria, United Kingdom Booths Full time

Exceptional Customer Experience

We are seeking a highly skilled Customer Service Specialist to join our team at Booths.

About Us:

Booths is a family-run business with a long history of providing excellent food and drink to our customers. We pride ourselves on being a close-knit team that works together to deliver an exceptional shopping experience.

Your Role:

As a Customer Service Specialist, you will be the face of our brand, providing warm and welcoming customer service to our customers. Your main focus will be on ensuring that our customers have an enjoyable shopping experience, and that they leave our stores feeling satisfied and happy.

Key Responsibilities:

  • Providing exceptional customer service to all customers
  • Ensuring that our stores are clean and well-stocked
  • Working closely with colleagues to achieve sales targets
  • Managing cash and operating tills efficiently
  • Maintaining high standards of health and safety and food hygiene

What We Offer:

As a Customer Service Specialist at Booths, you can expect a competitive salary of £25,000 - £30,000 per annum, depending on experience. You will also receive a range of benefits, including:

  • A comprehensive training program to help you develop your skills and knowledge
  • The opportunity to work in a fast-paced and dynamic environment
  • A friendly and supportive team
  • Discounts on food and drinks in our stores

Requirements:

To be successful as a Customer Service Specialist, you will need:

  • Excellent communication and interpersonal skills
  • A passion for delivering exceptional customer service
  • Able to work in a fast-paced environment
  • Able to lift heavy objects (up to 25kg)

Benefits:

We offer a range of benefits to support your physical and mental wellbeing, including:

  • Free parking
  • Mobility allowance
  • Annual leave entitlement

Location:

This role is based at one of our stores in the North West region.



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