Customer Service Expert

4 days ago


Penrith, Cumbria, United Kingdom Booths Full time

Job Overview


At Booths, we're more than just a well-loved store - we're a family. A caring, supportive team that works together to deliver an exceptional customer experience.


About the Role


We're seeking a Customer Assistant to join our team in [location]. As a key member of our sales floor team, you'll be responsible for delivering excellent customer service, maintaining stock levels, and contributing to a positive in-store environment.


Key Responsibilities



  • Providing warm and welcoming customer service, ensuring every customer has a magical shopping experience
  • Maintaining high standards of visual merchandising and store presentation
  • Checking stock levels, processing transactions, and handling customer queries efficiently
  • Working collaboratively with colleagues to achieve sales targets and improve customer satisfaction

Requirements


To be successful in this role, you'll need to be a natural people person, with excellent communication skills and a passion for delivering outstanding customer service. You'll also need to be flexible, able to work a variety of shifts, including weekends and bank holidays.


What We Offer


In return for your hard work and dedication, we offer a competitive salary, opportunities for career development, and a comprehensive benefits package, including:



  • A minimum advertised rate of pay of £11.50 per hour (18 years +)
  • A guaranteed minimum 1 weekend shift per week
  • A dynamic and supportive working environment
  • Ongoing training and development opportunities

Additional Information


Please note that this role will involve working on the licensed department within store and is therefore only open to applicants who are 18 years or over. If you're a motivated and enthusiastic individual looking for a new challenge, we'd love to hear from you



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