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Customer Service Ambassador

1 month ago


Penrith, Cumbria, United Kingdom Kingdom Services Group Ltd Full time
About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Meet and Greet Customer Service Operative. As a key partner to Morrisons Supermarkets, we offer a unique opportunity to work in a fast-paced retail environment.

Key Responsibilities:
  • Ensure guests are greeted warmly and provided with directions or information to assist with their shopping experience.
  • Provide excellent customer service, responding to queries and resolving any issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and welcoming store environment.
  • Assist with maintaining accurate records of guest interactions and sales data.

About You:

We are looking for a hardworking and flexible individual who is passionate about delivering exceptional customer service. Although retail experience is desirable, we will provide comprehensive training to ensure you have the skills and knowledge required to excel in this role.

Requirements and Skills:
  • Proven work experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Basic computer knowledge and ability to learn new systems.
  • Ability to work flexibly, including evenings and weekends.

What We Offer:

We offer a competitive hourly rate, opportunities for career development and progression, and a range of benefits, including a pension scheme and access to advanced pay schemes. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.