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Customer Service Representative

1 month ago


Penrith, Cumbria, United Kingdom Booths Full time

Customer Assistant – Specialist 18+

At Booths, we're more than just a well-loved store – we're a family. We believe in buying, making, selling, and marketing the best food & drink, and as a Customer Assistant, you'll be at the heart of this mission.

Our dream is to be loved by our customers for inspiring and nourishing their desire for excellent food and drink. To achieve this, we need warm, friendly, and hardworking individuals who can shine in front of our customers and fit comfortably into a close-knit team.

As a Customer Assistant, your day will be filled with a variety of interesting tasks, from checking stock and keeping records to looking after health & safety and food hygiene. You'll be the face of Booths, providing a magical shopping experience for our customers and ensuring they leave our stores feeling happy and satisfied.

Please note that this vacancy is for 18+ due to early starts and working with knives.

Key Responsibilities:

  • Provide exceptional customer service and create a warm northern welcome for our customers
  • Work effectively in a team to achieve sales targets and maintain a clean and safe store environment
  • Develop your skills and knowledge through our bespoke training program

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A fun and supportive work environment

We're looking for individuals who are passionate about delivering excellent customer service and are eager to learn and grow with our company. If you're a team player with a positive attitude and a passion for food and drink, we'd love to hear from you.