Pet Claims Advisor
17 hours ago
We are seeking a skilled Pet Claims Advisor to join our team at CV-Library.
Job DescriptionThe ideal candidate will provide exceptional customer service, empathize with pet owners in high-pressure situations, and maximize profit through effective call handling.
This role involves working 37.5 hours a week on a rotational basis between 8 am and 6 pm, Monday to Friday.
- To empathise with customers following a pet injury/illness.
- To maximise the profit of the business through effective call handling and working to agreed KPIs and performance targets.
- To work flexibly to support the business needs.
As a key member of our team, you will be responsible for explaining policy limitations to our policyholders while providing excellent customer care. You will also support the Manager, Team Leader, and Account Executives with ongoing service development.
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Pet Claims and Support Representative
1 day ago
Middlesbrough, Middlesbrough, United Kingdom CV-Library Full timePet Insurance Job DescriptionWe are looking for a dedicated and compassionate Pet Claims & Customer Care Advisor to join our team at CV-Library. As a key member of our team, you will be responsible for providing exceptional customer service to our customers when making pet insurance claims. You will also assist the pet assessment team and work closely with...
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Insurance Customer Advocate
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Middlesbrough, Middlesbrough, United Kingdom CV-Library Full timePet Insurance Claims RepresentativeCV-Library is seeking a highly motivated and organised Pet Claims & Customer Care Advisor to join our team. As a key member of our team, you will be responsible for providing exceptional customer service to our customers when making pet insurance claims and assisting the pet assessment team.The estimated salary for this...
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Customer Experience Specialist
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Middlesbrough, Middlesbrough, United Kingdom CV-Library Full timePet Insurance RoleAt CV-Library, we are seeking a highly skilled Pet Claims & Customer Care Advisor to provide exceptional service to our customers when making pet insurance claims and assist the pet assessment team.We offer a collaborative, social, energetic, and fun work environment that fosters creativity and enjoyment. The successful candidate will have...
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Customer Service Representative
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Insurance Policy Administrator
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