Customer Relationship Manager
5 days ago
We are seeking a highly skilled and experienced Customer Relationship Manager to join our team at Ecotricity. As a key member of our business, you will be responsible for building and maintaining strong relationships with our high-value business customers.
Key Responsibilities- Customer Service: Provide exceptional customer service to our business customers, ensuring their needs are met and exceeded.
- Relationship Building: Build and maintain strong relationships with key decision-makers at our business customers, understanding their business needs and providing tailored solutions.
- Account Management: Manage a portfolio of business customers, ensuring their accounts are up-to-date and accurate, and resolving any issues promptly.
- Process Improvement: Identify areas for process improvement and implement changes to enhance the customer experience and drive business growth.
- Collaboration: Work closely with internal stakeholders, including sales, marketing, and operations teams, to ensure seamless communication and delivery of customer solutions.
- Experience: Proven experience in customer relationship management, account management, or a related field.
- Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
- Knowledge: Strong knowledge of the energy industry, including billing and metering processes.
- Education: Bachelor's degree in a related field, such as business administration or marketing.
Ecotricity is a leading green energy company, dedicated to changing the way energy is made and used in Britain. We are committed to providing exceptional customer service and building strong relationships with our business customers. If you are a motivated and experienced customer relationship manager looking for a new challenge, we encourage you to apply for this exciting opportunity.
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Customer Relationship Manager
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Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Relationship Manager to join our team at Ecotricity. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our high-value business customers.Key ResponsibilitiesCustomer Relationship Management: Develop and maintain...
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Customer Relationship Manager
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Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Relationship Manager to join our team at Ecotricity. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our high-value business customers.Key ResponsibilitiesCustomer Relationship Management: Develop and maintain...
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