Current jobs related to Customer Relationship Excellence Specialist - Stroud, Gloucestershire - Ecotricity
-
B2B Customer Relationship Manager
4 weeks ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout The RoleThe Customer Relationship Manager is the primary point of contact for our high-value business customers, responsible for delivering exceptional service and ensuring their needs are met. This role involves managing a portfolio of customers, providing proactive and reactive support, and building strong relationships with key contacts.Key...
-
B2B Customer Relationship Manager
4 weeks ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleWe are seeking a highly skilled and experienced B2B Customer Relationship Manager to join our team at Ecotricity. As a key member of our customer service team, you will be responsible for building and maintaining strong relationships with our high-value business customers.Key ResponsibilitiesManage a portfolio of high-value business customers,...
-
B2B Customer Relationship Manager
4 weeks ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleWe are seeking a highly skilled and experienced B2B Customer Relationship Manager to join our team at Ecotricity. As a key member of our customer service team, you will be responsible for building and maintaining strong relationships with our high-value business customers.Key ResponsibilitiesManage a portfolio of high-value business customers,...
-
B2B Customer Relationship Manager
4 weeks ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleWe are seeking a highly skilled and experienced B2B Customer Relationship Manager to join our team at Ecotricity. As a key member of our customer service team, you will be responsible for building and maintaining strong relationships with our high-value business customers.Your primary focus will be on delivering exceptional customer service,...
-
B2B Customer Relationship Manager
4 weeks ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleWe are seeking a highly skilled and experienced B2B Customer Relationship Manager to join our team at Ecotricity. As a key member of our customer service team, you will be responsible for building and maintaining strong relationships with our high-value business customers.Your primary focus will be on delivering exceptional customer service,...
-
Strategic Relationship Manager
2 weeks ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleWe are seeking a highly skilled Strategic Relationship Manager to join our team at Ecotricity. As a key member of our Business Service Leadership team, you will be responsible for managing our most high-value business customers and building strong relationships with their key contacts.With a strong track record of relationship management and...
-
Sales Relationship Manager
2 weeks ago
Stroud, Gloucestershire, United Kingdom beBee Professionals Full time £35,000 - £55,000We are seeking a Sales Relationship Manager to manage and nurture client relationships, ensuring customer satisfaction and identifying new opportunities to expand our business.Key Responsibilities:Develop and maintain strong relationships with existing clients, acting as their main point of contact.Identify and capitalize on new sales opportunities within...
-
Client Relationship Manager
2 weeks ago
Stroud, Gloucestershire, United Kingdom beBee Professionals Full time £35,000 - £55,000beBee Professionals in Stroud is seeking a Client Relationship Manager to join our team. The ideal candidate will have a proven track record of managing client relationships, developing strategies to meet client needs, and identifying new sales opportunities.Responsibilities:Develop and maintain strong relationships with existing clients, ensuring customer...
-
Customer Service Specialist
2 weeks ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at Ecotricity. As a key member of our Group Finance operation, you will play a crucial role in maximising cash collections and minimising bad debt through excellent customer service and effective debt recovery processes.Working closely with our customers, you will...
-
Strategic Relationship Manager
2 weeks ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleThis is a unique opportunity to join Ecotricity, Britain's greenest energy company, as a Strategic Relationship Manager. In this role, you will be the day-to-day contact for our most high-value and strategic business customers.As a key member of our team, you will be responsible for managing a small team of Customer Relationship Managers and...
-
Customer Experience Specialist
2 weeks ago
Stroud, Gloucestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in the United Kingdom.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely manner.Provide accurate product and service information to customers.Process customer orders and manage account details.Collaborate with...
-
Customer Service Specialist
2 weeks ago
Stroud, Gloucestershire, United Kingdom beBee Professionals Full time £20,000 - £30,000We are seeking a Customer Service Specialist to join our retail team in Stroud, United Kingdom, and deliver exceptional customer service and support the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock...
-
Customer Service Specialist
2 weeks ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Collections Specialist in our Group Finance operation.The successful candidate will be responsible for maximising cash collections and minimising bad debt through excellent customer service and effective debt recovery processes.As a key member of our team, you will...
-
Strategic Relationship Manager
2 weeks ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeJob Title: Strategic Relationship ManagerAbout the Role:We are seeking an experienced Strategic Relationship Manager to join our team at Ecotricity. As a key member of our Business Service Leadership team, you will be responsible for building and maintaining strong relationships with our most high-value business customers.Key Responsibilities:* Develop and...
-
Client Relationship Manager
1 month ago
Stroud, Gloucestershire, United Kingdom beBee Professionals Full time £30,000 - £45,000Account ExecutiveWe are seeking a results-driven Account Executive to join our team at beBee Professionals in Stroud, United Kingdom. As an Account Executive, you will be responsible for managing client relationships, driving revenue growth, and ensuring customer satisfaction through excellent service.Key Responsibilities:Manage a portfolio of existing...
-
Client Relationship Manager
1 month ago
Stroud, Gloucestershire, United Kingdom beBee Professionals Full time £30,000 - £45,000Account ExecutiveWe are seeking a results-driven Account Executive to join our team at beBee Professionals in Stroud, United Kingdom. As an Account Executive, you will be responsible for managing client relationships, driving revenue growth, and ensuring customer satisfaction through excellent service.Key Responsibilities:Manage a portfolio of existing...
-
Business Development Specialist
2 months ago
Stroud, Gloucestershire, United Kingdom Anglian Home Improvements Full timeAbout the Role:We are seeking a highly motivated and skilled Business Development Specialist to join our team at Anglian Home Improvements. As a Business Development Specialist, you will be responsible for building relationships with customers and driving business growth through sales and marketing efforts.Key Responsibilities:Develop and execute sales...
-
Business Development Specialist
2 months ago
Stroud, Gloucestershire, United Kingdom Anglian Home Improvements Full timeAbout the Role:We are seeking a highly motivated and skilled Business Development Specialist to join our team at Anglian Home Improvements. As a Business Development Specialist, you will be responsible for building relationships with customers and driving business growth through sales and marketing efforts.Key Responsibilities:Develop and execute sales...
-
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleWe are seeking a highly skilled Customer Service Specialist to join our team in cash collections and debt recovery. As a Collections and Debt Recovery Professional, you will work closely with customers to resolve financial difficulties and negotiate repayment options.Key ResponsibilitiesEngage with customers to understand their financial...
-
Client Relationship Manager
1 month ago
Stroud, Gloucestershire, United Kingdom beBee Professionals Full time £35,000 - £55,000Account Manager Job DescriptionWe are seeking a skilled Account Manager to join our team at beBee Professionals in Stroud. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving long-term growth.Key Responsibilities:Develop and execute strategies...
Customer Relationship Excellence Specialist
2 months ago
We are seeking a highly skilled and experienced Strategic Business Development Manager to join our team at Ecotricity. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our high-value business customers.
Key Responsibilities- Customer Relationship Management: Develop and maintain strong relationships with key customers, providing proactive and reactive support to ensure their needs are met.
- Service Delivery: Manage the entire service journey for customers, from registration to billing and metering, ensuring seamless and efficient delivery.
- Process Improvement: Identify areas for process improvement and implement changes to enhance customer experience and drive business growth.
- Stakeholder Management: Build and maintain relationships with internal stakeholders, including sales, operations, and commercial teams, to ensure effective communication and collaboration.
- Performance Metrics: Track and analyze key performance metrics, including SLAs and KPIs, to ensure delivery of exceptional customer service and business results.
- Experience: Proven experience in customer-facing roles, with a strong background in business development and relationship management.
- Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
- Knowledge: Strong knowledge of the energy industry, including billing and metering processes.
- Education: Relevant qualifications in business, marketing, or a related field.
Ecotricity is a leading green energy company, committed to changing the way energy is made and used in Britain. We are passionate about delivering exceptional customer service and driving business growth through innovative solutions.
