Service Coordinator

2 days ago


Uxbridge, United Kingdom Uxbridge Employment Agency Full time

Service Coordinator Opportunity

We are seeking a highly organized and motivated Service Coordinator to join our dynamic team in Uxbridge. As a key member of our operations team, you will play a crucial role in ensuring the seamless coordination of service engineers and the efficient planning of maintenance and installations.

About the Role:

As a Service Coordinator, you will be responsible for managing and allocating service requests from our Service Desk, ensuring timely dispatch to Service Engineers. You will also coordinate the scheduling of routine maintenance, installations, and inspections, collaborating with Technical Specialists to monitor progress and provide updates as needed.

Key Responsibilities:

  • Manage and allocate service requests from the Service Desk, ensuring timely dispatch to Service Engineers.
  • Coordinate the scheduling of routine maintenance, installations, and inspections.
  • Collaborate with Technical Specialists to monitor the progress of service calls and provide updates as needed.
  • Generate service quotes and manage follow-up with customers to ensure clarity on schedules and delays.
  • Maintain regular communication with Engineers to track their progress and assist with any issues.
  • Regularly review and analyze service data to identify areas for improvement and implement process enhancements.

Requirements:

To be successful in this role, you will need to possess excellent communication and organizational skills, with the ability to prioritize effectively and work under pressure. You will also need to have a strong understanding of service management principles and practices, with experience in a similar role.

What We Offer:

We offer a competitive salary and a range of benefits, including opportunities for professional development and growth. If you are a motivated and organized individual with a passion for service management, we would love to hear from you.

Apply Now:

To apply for this exciting opportunity, please submit your application, including your resume and a cover letter outlining your experience and qualifications.


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