Operations Support Agent

4 weeks ago


Longford, Telford and Wrekin, United Kingdom FedEx Full time

Job Summary:

We are seeking an Operations Support Agent to join our team at FedEx. As an Operations Support Agent, you will play a critical role in ensuring the smooth delivery of packages to our customers.

Key Responsibilities:

  • Ensure timely and accurate delivery of packages to customers
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Collaborate with the team to prioritize and manage delivery schedules
  • Enter data into our tracking system to ensure accurate and up-to-date information
  • Communicate effectively with customers, team members, and management to ensure seamless delivery operations

Requirements:

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong organizational and time management skills
  • Ability to work independently and as part of a team

What We Offer:

  • A competitive compensation package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Extensive learning resources to further develop your skills and knowledge

About FedEx:

FedEx is one of the world's largest express transportation companies, serving more than 220 countries and territories around the globe. We are committed to delivering exceptional customer service and providing a positive work environment for our team members.

Our Culture:

At FedEx, we value diversity, inclusion, and teamwork. We believe in investing in our people and providing opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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