Operations Support Agent
4 weeks ago
Job Summary:
We are seeking an Operations Support Agent to join our team at FedEx. As an Operations Support Agent, you will play a critical role in ensuring the smooth delivery of packages to our customers.
Key Responsibilities:
- Ensure timely and accurate delivery of packages to customers
- Respond to customer inquiries and resolve issues in a professional and courteous manner
- Collaborate with the team to prioritize and manage delivery schedules
- Enter data into our tracking system to ensure accurate and up-to-date information
- Communicate effectively with customers, team members, and management to ensure seamless delivery operations
Requirements:
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment with multiple priorities
- Strong organizational and time management skills
- Ability to work independently and as part of a team
What We Offer:
- A competitive compensation package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Extensive learning resources to further develop your skills and knowledge
About FedEx:
FedEx is one of the world's largest express transportation companies, serving more than 220 countries and territories around the globe. We are committed to delivering exceptional customer service and providing a positive work environment for our team members.
Our Culture:
At FedEx, we value diversity, inclusion, and teamwork. We believe in investing in our people and providing opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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