FedEx Operations Support Agent: Career Opportunity

5 days ago


Longford, Telford and Wrekin, United Kingdom FedEx Full time

FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. Our team of passionate people knows that their day-to-day work is invaluable in delivering outstanding experience to our customers.

We are looking for a talented Operations Support Agent to join our team at Feltham. This exciting opportunity involves ensuring that customers' urgent packages get to the right place, on time.

The successful candidate will be responsible for answering incoming calls from customers in relation to shipment collection requests and delivery inquiries. They will also check and investigate failed shipments deliveries or collections when needed, prioritizing and reallocating any failed deliveries for the next day delivery.

This role requires good communication and social skills, as well as the ability to work in a fast-paced environment with strict timelines. The ideal candidate will be able to manage their own time effectively with attention to detail.

In return, we offer an attractive compensation package, including a salary of £27,888 per year, plus extensive learning resources to further develop your skills and knowledge. We also provide tuition assistance, employee assistance programs, reduced-rate shipping, and great career opportunities.

FedEx is one of the world's most admired companies and trusted brands year after year. We care for our employees' well-being and value their contributions to the company. Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world.



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