Reception Services Coordinator

23 hours ago


Basingstoke, Hampshire, United Kingdom Britannia Hotels Full time
Job Overview:

We are currently recruiting for a Part Time Receptionist to join our team at Britannia Hotels. The successful candidate will be responsible for providing exceptional customer service, handling guest inquiries, and maintaining a high level of professionalism in the reception area.

About the Role:
This role is ideal for someone who enjoys working in a fast-paced environment and has excellent communication skills. As a Receptionist, you will be the first point of contact for our guests and will be responsible for ensuring they have an excellent experience at our hotel.

Key Responsibilities:
* Providing exceptional customer service
* Handling guest inquiries and resolving issues
* Maintaining a clean and organized reception area
* Promoting hotel facilities and services

What We Offer:
* Competitive salary: £18,500 - £21,000 per annum
* Opportunities for career development and growth within the company
* Free meals on duty
* Staff discount rates

Requirements:
* Excellent communication and customer service skills
* Ability to work in a fast-paced environment
* Basic computer skills and familiarity with hospitality software
* Availability to work flexible hours including evenings and weekends

Benefits:
* Career development opportunities throughout the UK
* Significant staff discount rates when staying at one of our hotels
* 50% discount off food and drink if staying at one of our hotels

Working for Us:
* We offer a supportive and dynamic working environment
* Opportunities for professional growth and development
* A competitive salary and benefits package

Apply Now:
Please submit your application.

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