Service Delivery Coordinator

2 days ago


Basingstoke, Hampshire, United Kingdom CV-Library Full time
Job Description

We are seeking a skilled Service Delivery Coordinator to join our team at i-Jobs. As a key member of our contact centre, you will be responsible for delivering exceptional customer service, handling inbound queries, and resolving issues promptly and accurately.

The ideal candidate will have proven experience in building customer relationships, primarily over the phone, within a contact centre or similar environment. They will be proficient in MS Office, administrative tasks, and maintaining databases, as well as able to navigate and use multiple IT systems efficiently.

Responsibilities
  • Provide exceptional customer service through all stages of the customer journey.
  • Manage customer queries and issues in a timely and professional manner.
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer satisfaction.

In return for your hard work and dedication, you can expect a competitive salary of £12.60 per hour, paid weekly. You will also have the opportunity to develop your skills and knowledge in a fast-paced and dynamic environment.



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