Aftersales Service Coordinator

7 days ago


Basingstoke, Hampshire, United Kingdom LHR Full time

About the Role at LHR

We are looking for a skilled customer service professional to join our team as a Customer Service Coordinator. In this role, you will play a crucial part in ensuring seamless customer interactions and building strong relationships with internal and external partners.

Key Responsibilities:

  1. Handle customer inquiries via multiple channels, providing timely and effective solutions.
  2. Collaborate with colleagues to ensure consistent and high-quality customer service.
  3. Develop and maintain positive relationships with clients, fostering trust and loyalty.
  4. Stay up-to-date with industry trends and best practices to continually improve service quality.

Requirements and Qualifications

To succeed in this role, you should have:

  • Excellent communication and interpersonal skills.
  • A proven track record of delivering exceptional customer service.
  • Familiarity with IT systems and software.
  • A passion for continuous learning and improvement.

Benefits and Salary

This role offers a competitive salary of £28,000 per annum, along with additional benefits. As a valued member of our team, you will enjoy a supportive work environment and opportunities for growth and development.



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