Service Advisor

5 days ago


Basingstoke, Hampshire, United Kingdom KPI People Full time
Aftersales Team Member Opportunity

We are seeking a skilled Service Advisor to join our busy franchised main dealership in Basingstoke. As a key member of our successful Aftersales team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for vehicle owners.

Key Responsibilities:

• Meet and greet customers, providing a warm and welcoming experience
• Explain the necessary work to be carried out on their vehicle, ensuring transparency and clarity
• Accurately complete courtesy car insurance paperwork, maintaining attention to detail
• Regularly update customers on the status of their vehicle, keeping them informed throughout the process
• Collaborate with the Workshop, Parts Department, Valeting Team, and Drivers to ensure efficient workflow

Requirements:

• 12 months of experience as a Service Advisor in the motor trade
• Full UK driving license

Working Hours:

Monday to Friday, 8am - 6pm, with 1:2 Saturdays

Benefits Package:

Enjoy a competitive basic salary of £29,000, with on-target earnings of £40,000. Our comprehensive benefits package includes a great working environment, opportunities for career growth, and a supportive team.
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